Enhancements for 2021/22

Now we have some information about our plans for the approaching 12 months, as regular, heaps to do, and lots of issues to enhance and construct upon.

Our 12 months has centered on bettering processes behind the scenes, all making ready for a number of the new companies to roll-out to our clients. Our working themes for the subsequent 12 months are Safety & Management. 

The Web has modified since Easyspace began in 1997; there are extra dangers, risks and unscrupulous individuals who need to reap the benefits of different Web customers. Who need to take management over companies and fee strategies and who want to de-fraud customers on-line.

While we now have labored onerous making certain companies are safe through the years, it’s time to double down on our efforts.

We’re working onerous on all the next initiatives; some might take time; others are already within the over being baked to perfection…


Initiatives underway…

·         Safe Area Forwarding.

·         Safe Card Authentication.

·         Multi-user management panel entry.

·         2Factor Authentication on accounts.

·         {Hardware} & platform upgrades.


Safe Area Forwarding

Every little thing is HTTPS as of late, you will notice that on each first rate trust-worthy web site you go to.  It’s essential, it helps hold the Web safe, and customers safer on-line by making certain knowledge to and from web sites is encrypted.

A number of of our area title clients requested us develop a product that may ahead domains utilizing HTTPS – so customers will know the web site is safe after they click on on a hyperlink and it forwards to the web site.  “Good thought!”, we thought.  So, we determined to construct it.

Safe forwarding is a quite simple product, and one which’s accessible proper now from the shopper management panel.  For instance – it’s best for patrons who ahead their .uk area to their .co.uk or .com area.  Superb for patrons who’re severe about their model on-line, and who need to present they’re reliable and dependable to their web site guests.

It’s the primary a part of our focus this 12 months on Safety and Management. 

Extra data on why HTTPS is essential and why you must use it may be discovered by visiting – https://www.yoursupportservices.co.uk/ssl/why


Safe Card Authentication

We determined earlier this 12 months to alter our bank card/fee processor to make sure that the methods we use have been forward of the curve and prepared for the introduction (in March 2022) of a brand new safe fee system referred to as Safe Card Authentication (SCA). This improves the already safe card system we at the moment use (3D Safe).

SCA

This technique provides our clients extra management of the safety and authentication of their transactions. It additionally helps scale back fraudulent customers; this retains our methods protected, which in flip protects you, our buyer, one thing very near our hearts.

It is a important change for us, however we needed to introduce to proceed our marketing campaign for Safety and Management. We’ll do every part we are able to to minimise any disruption to your transactions, permitting our clients to hold on with their days. Secure within the information that we’re protecting you safer on-line. We’ll, in fact, provide you with updates on this thrilling replace as we progress.


Multiuser Account Entry

We’re working onerous to introduce new layers of entry and safety to the Easyspace management panel, a loooong overdue operate. 

We respect that you could be need completely different permissions in your account, e.g. billing and finance features or tech customers. We’re engaged on a system that may enable simply that – a number of customers with completely different permissions on the identical Easyspace account.

Beneath are the completely different roles that any of your contacts will be capable to carry out…

Multi-user

Proprietor: House owners have permission to carry out the duties of all roles, however with the extra capacity so as to add or take away contacts, and alter contacts’ roles.

Technical: Technical Contacts can request usernames and passwords and DNS modifications, in addition to the overwhelming majority of different points. Most contacts who at the moment request help from our Assist Staff can be Technical Contacts.

Billing: Billing Contacts can request or question invoices. Usually, Billing Contacts can be members of your Accounts Staff, or an individual answerable for finance.

Person Administrator: The power to create customers and assign permissions to different customers

We hope this be launched within the coming months, and among the best issues about this challenge, is it should change into much more highly effective with one thing referred to as Two Issue Authentication (2FA) …


Two Issue Authentication (2FA)…

Two Factor Authentication

One of many foremost focuses for the staff is introducing one thing referred to as Two Issue Authentication to Easyspace accounts. You guessed it, safety and management J

2FA, because it’s generally referred to, merely provides a layer of safety on an elected account. A consumer logs in as regular. If in case you have chosen to make use of 2FA, you may be requested to enter a novel code from an authentication app comparable to Google Authenticator.

We perceive your companies are crucial to your enterprise and actions; safety goes hand in hand. While 2FA can be elective, we are going to encourage the use all with a thoughts to placing you accountable for your safety.

Our 2FA performance can be a function for every degree of consumer entry, and directors may have the choice to allow or disable 2FA per consumer.


{Hardware} & Platform Upgrades

Because the Web turns into extra complicated, the dangers improve, and we have to make investments extra effort and time in protecting our customers protected and safe.

That is an ongoing course of, one which began in 1997 and continues to today.  We make investments tens of millions annually into our infrastructure, {hardware} and software program environments, all with safety and efficiency in thoughts.

Maintaining the internet hosting infrastructure updated is of paramount significance. We can be serving to a lot of you progress to new upgraded internet hosting environments within the coming months. This can be completed with minimal disruption to your service and most help from our groups.

Work has already began on our digital platform, and we’re happy to say that this challenge has been very profitable.  With a lot of our server clients already moved and comfortable of their new lightning-fast environments. Thus future-proofing the safety and efficiency of their expertise.

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